How to register for the Safe Helpline Educational Programs through JKO

Step 1.

First, proceed to You will need a CAC to access this program. Click "Ok" on the pop up window. Next, click "Login" on the top right side of the screen.

Step 1 - JKO registration


Step 2.

You will then enter your CAC pin and the login process will take you to the “My Training” tab. To access the courses, you will need to select “Course Catalog’.

Step 2 - JKO registration


Step 3.

Next, scroll down to the “Search Catalog” section and in the “Course Prefix” dropdown, select “SHL”.

 Step 3 - JKO registration


Step 4.

This will pull up the Safe Helpline courses available. Select “Enroll” next to the course you wish to enroll in.

Step 4 - JKO registration


Step 5.

Once you have enrolled in your desired course, click “Launch” to open the course.

Step 5 - JKO registration


Step 6.

Once the course opens, you can click “Start” in the top left to begin taking the course.

Step 6 - JKO registration

If you experience any issues with the anonymous modules hosted on the Safe Helpline website, please reach out to For issues with the Joint Knowledge Online platform, please contact the JKO help desk.